Our aim is to serve the hospitalization needs of our patients by enabling them to receive the best treatment in a selection of renowned and reputable hospitals throughout Lebanon.
It is a daily challenge to prove and improve ourselves by offering the best customer-focused, efficient, and innovative hospitalization insurance service in Lebanon.
i. Customers First:
ii. Hospitals and Doctors:
iii. Medicard team:
a. Customer Satisfaction:
We believe that the way to make the progress of our organization, and specifically of our products, is to understand and to update our information of the market's needs and to listen to our clients' suggestions and complaints
We seek to continuously improve the quality of our customer service to increase the level of customer satisfaction.
b. Hospital Executives and Doctor Satisfaction
We make continuous efforts to improve the level of satisfaction of our accredited hospital executives and doctors by respecting our policy commitments and obligations.
c. Medicard Team Satisfaction:
We consider that a motivated team is highly productive and professional, and therefore we believe in teamwork spirit and operate as a united family.